Ensure it's delivered, not just received.

Automate the tracking of mail and parcels after they reach your mail center.

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Overview Resources

Pitney Bowes Arrival® System automates the tracking of mail and packages after they reach your mail center. Arrival® ensures full accountability for critical parcels and documents until they are delivered to the addressees. It also simplifies delivery logging, reporting and prioritization for mail-center staff, and it gives addressees a variety of options for checking delivery status and location.

Benefits 

  • Barcode Readers - identify and record the name of the carrier that delivered each item
  • Electronically capture and store signatures of anyone who accepts delivery of a parcel or letter
  • Track and report the receipt of damaged items
  • Detect when expected mail does not arrive and automatically alert recipients
  • Internal tracking and accountability for PO, RMA and COD deliveries
  • Custom delivery-manifests - Build lists that prioritize deliveries by department, delivery routes or mail stops
  • Request email notification when parcels reach the mail center
  • Send electronic instructions to the mail center when deliveries require special handling
  • Questionable packages? - Receive email alerts and digital photos of these items, so you can confirm or refuse delivery (requires Arrival® Imaging option)
  • Track progress from receipt to delivery
  • Speed data entry by using Arrival® in conjunction with portable data collectors (PDCs)


>For customer support, please call 800-888-0286


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