Consult, design, implement; support for your records.

Our consultants will work with you to integrate your current records management system with best practice protocols and new technologies.

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Overview Support

Pitney Bowes Management Services provides a dedicated Records and Information Management (RIM) team for the consultation, design, implementation, and support of your RIM program. Whether the need comes from mergers and acquisitions, relocation, restructuring, or issues with the latest regulations and technology, our consultants work with you to integrate your current RIM system with best practice protocols and new technologies. Using a proven methodology, we improve the quality of your process, identify future program components, and provide guidance for regulatory compliance.

Our RIM consultants identify the components your company needs to ensure an effectively designed program--from active and inactive records management practices to retention policies and recovery plans. We conduct an in-depth analysis of your entire document life cycle, current processes and practices, and existing legacy technologies. We identify strengths and weaknesses--what is working and what can be improved upon. The results of our analysis yield recommendations for introduction of the right solutions, technologies, and processes to increase efficiency, minimize cost, and reduce risk.

RIM Consulting Services can lead the way in transforming your records programs for greater efficiency, economy and access with:

Records Program Assessment.
We assess your existing program and recommend solutions to enhance responsiveness, increase customer satisfaction, improve regulatory compliance, and improve overall access to information.

Risk Assessment.
We identify how and where to institute information management practices that assist with your organization's compliance program, as well as develop programs to ensure preparedness in the event of a catastrophic event.

Technology Review Recommendation.
Through the development of technology roadmaps, we help you manage documents through all phases of the life cycle to increase efficiency, minimize costs, and ensure regulatory compliance.

Facilities Recommendations.
 We show you how your return on investment can be maximized by applying critical analysis to the level of records activity,  the equipment used to house records, and your facility's layout.


Records Project Work.
 
We work with you to help integrate and streamline your records management operations into more efficient and standard operations.

Training Programs.
We work independently or with your existing personnel to develop training materials and programs ranging from in-person classes to remote online training and coursework.


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