In order to execute this Statement of Work you must have a valid account (a "PB Account"), have completed the pbSmartTM Mobile on-line product registration process, have a current and paid subscription to one of the subscription plans, and have read and agreed to the Terms and Conditions and Mail Terms of Service by clicking on the "I have read and agree to the Terms & Conditions and Mail Terms of Service" button which is a required step to successfully complete the aforementioned pbSmartTM Mobile on-line product registration process. By agreeing to this Statement of Work, you further acknowledge that you have read, understood and agree to be bound by these Terms of Use and the terms of our privacy statement located at www.pb.com/legal/privacy-statement.shtml (the "Privacy Statement"), which is incorporated into the Terms of Use.

1.  Project Description Summary: If you choose to employ our Mobile Website Design & Development Professional Services, and you pay the appropriate fee as set forth in Section 4 Fees and Payment, we will provide the design, development, deployment, hosting and other consulting services requested by you as specified in Section 3 Project Scope. We will perform the Professional Services in accordance with the standard delivery schedule as set forth in Section 9 Delivery Schedule.

2.  Mobile Website Design, Development and Hosting Service Plans:
You are choosing pbSmartTM Mobile Website Design & Development Professional Services to provide the following services for your company based on the Subscription Plan you choose: Standard, Preferred or Professional: 

a.  After this statement of work has been signed and we have received your payment, we will contact you to gather your requirements and start designing and developing the major build. We will schedule and provide two review sessions for any revisions before the final build is published.

b.  Using your own domain:

i.  If you own a domain and have a desktop website, a device detection and redirect script is required to redirect mobile users to your mobile website. We will provide a technical resource to work with your website developer and/or website host provider to assist in a re-direct to your Mobile Site by providing the script for them to implement.

ii.  If you do not own a domain (i.e. www.yourcompany.com) but would like to, we can provide you any support you need to guide you through the domain selection and purchasing process. After you have purchased a domain, we will provide a technical resource to assist you in implementing the redirect to your mobile website.

c.  After we receive your final approval and your mobile website goes live, we will provide up to 5 minor revisions to the existing pages or elements free of charge. We will provide training so you can make updates, or you can opt to purchase an Annual Mobile Website Maintenance Contract.


3.  Project Scope: This section defines the tasks and deliverables that both parties agree to. Pitney Bowes will:

a.  Schedule an initial teleconference meeting with you to discuss your mobile website. If you have a desktop website we can replicate the look-and-feel based on one of our existing predefined templates and extract some of the content which will populate your mobile website pages.

b.  Once we have gathered your requirements we will begin the design and development work. When the development is done, we will schedule a meeting with you to review your mobile website to make any revisions needed.

c.  Once you are satisfied with your mobile website, we will ask for final approval to go live and then publish it.

d.  We will test the mobile website only on current versions of major mobile devices / smartphones (i.e. iPhone and Android-based) we do not support Blackberry devices and will not test on all the different mobile devices in the market.

e.  You agree to the following:

i.  Provide us with everything we need to complete your mobile website.

ii.  If you have a desktop website and would like support with a re-direct to your mobile website, provide us access to your website designer and/or current website hosting provider (if they are different organizations).

iii.  Review the mobile website; provide feedback and sign-off on final approval within 1-2 business days of when we submit it to you.

4.  Fees and Payment: The price for the mobile website design is based on the plan that you purchase in Section 2 Mobile Website Design, Development and Hosting Service Plans. In order to begin work, payment must be received. Payments can be made on our website http://www.pbsmartmobile.com/ from the Plans & Pricing page or we can accept credit cards payments over the phone.

5.  Change Management: Once you have provided final approval and your mobile website is live, you can manage updates in two ways:

a.  We will provide training to you and your employees so you can make updates.

b.  We offer an optional Annual Mobile Website Maintenance Contract and we will make updates to your mobile website. Our design team is always available to discuss any modifications you may want. Please refer to Section 2 for pricing.

6.  Mobile Website Hosting and Support: We will provide hosting services and support for the mobile website in accordance with these Terms of Use ("Hosting"). Hosting will meet reasonable commercial standards for, among other things, packet loss, accessibility, latency, availability, and throughput. We will use commercially reasonable efforts to minimize downtime of the mobile website and our servers on which the mobile website is hosted, for maintenance, updates and revisions to the pbSmart Mobile Website and other software, hardware and equipment associated therewith. Except as expressly set forth in these Terms of use, we make no representation, warranty, guaranty or other assurances regarding up-time of the mobile website or the availability or accessibility of the mobile website. We will maintain a complete and current copy of the mobile website on a server located at a remote location. In the event that service is interrupted to the mobile website, the remote server will be activated so that access to the mobile website continues without interruption. You will provide us with such cooperation as we reasonably request with respect to our obligations under these Terms of Use.

7.  Analytics: We will offer you consulting services to analyze, certain data with respect to the mobile website, for example, the number of visitors, the number of page views, the duration of page views, the number of views that translate into purchases of your products or services, or the use of promotions offered ("Analytic").

8.  Domain Name:

a.  By default, Pitney Bowes will be responsible for choosing, obtaining and paying for the domain name under which you will receive a subdomain name for use with the mobile website. We will provide you with assistance in obtaining the applicable subdomain name. We will own all right, title and interest in and to the domain name and all intellectual property rights related thereto.

b.  Use Your Own Domain - Please refer to Section 2c above.

9.  Delivery Schedule: We will schedule time at your convenience to begin work on building your mobile website for you. This process typically takes only 1 or 2 weeks based on the complexity of your requirements and how quickly you review the design and provide final approval.