Deliver critical communications to the right person at the right location at the right time.

We predict emerging trends and pass that knowledge on to you.
We are industry leaders in the business of mail. With over 50 years of postal industry experience, our consultants are experts and thought leaders in your industry; we predict emerging trends and pass that knowledge on to you. As a trusted partner for the largest mailers in the country, we create value by analyzing business processes, identifying cost reducing solutions and driving productivity gains. We help them, and you, to capitalize on, and comply with, the ever-changing postal landscape. Our consultants developed and built the postal software – the engine that drives the entire industry – and we spearhead groups to resolve regulatory and technology issues for mailers and the USPS®.

We get to the root of the problem.
We collaborate from the outset using proven LEAN Six Sigma processes and principles, sophisticated benchmarking tools, and enterprise-wide best practices to improve the effectiveness of your customer communications and create stronger, more profitable customer relationships. We build custom workflows and have proven methodologies based upon your requirements and the value of your communications to help transform your business.

Increase your bottom line.
A certified workshare partner of the USPS®, we process more than 14 billion pieces of mail annually and have connections with the largest U.S. mailers, helping you to optimize postage discounts while increasing mailsteam efficiency. We help you gain visibility into all mailings in your organization for maximum postage discount and improve operational efficiencies right across the enterprise with our unique address cleansing and maintenance tools.

  • Enterprise Address Services: We develop and maintain a best-in-class addressing/return mail process utilizing advanced technology
  • Enterprise Postal Governance: We establish, enforce and maintain enterprise standards during the print and mail process to drive savings and compliance with postal, industry and company policies and regulations.
  • Enterprise Return Mail Services: Through custom workflows, we integrate multiple technologies to automate and centralize return mail management, reducing the total cost of undeliverable mail and reconnecting you with customers by updating 60 – 80% of undeliverable addresses. We provide critical information on each mail piece. Rather than suppressing bad addresses, we track historical data to right the wrong and retain the customer.
Environmental Stewardship

We are leaders in helping our clients reduce their environmental footprint by helping reduce waste associated with postage and print, as well as securely destroying and recycling their physical mail.

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